Communication, information and well-being for people with disabilities; Virtual communities’ research – the perspective; Governments’ policies, legislative and telecommunications regulatory frameworks and information policy; Information needs research for people with disabilities; Deconstructing the narratives of people with physical disabilities – towards a well-being model for a successful virtual community; Findings from the narratives of the allied health/information/policy professionals – confirming the relevance of the emerging well-being model; Model construction; Future directions for virtual communities for people with physical disabilities.